Return a User's Compliance Document (Training)

If you already have a full understanding of Returning a User’s Compliance Document, view our step by step guide, ‘Reject a User’s Compliance Document (Quick Guide)’

Once a compliance document is uploaded, it needs to be verified by a user with appropriate permissions. In cases where a defective or wrong document is uploaded, there is a provision to return the document to the user.

Permissions

The permission required to Return a User’s Compliance Document is Users-Documents-Verify/Return

Process Flow

Once a compliance document is uploaded, it needs to be verified by a user with appropriate permissions. In cases where a defective or wrong document is uploaded, there is functionality to return the document to the user. In such a scenario the user needs to re-upload the document which needs to be further verified (if no errors found) only then will become active on the system.

Required Knowledge

Return - The return button rejects the uploaded document which needs to be re-uploaded to the system again.

If you already have a full understanding of Returning a User’s Compliance Document, view our step by step guide, ‘Reject a User’s Compliance Document (Quick Guide)’